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M D from Richmond

December 01 2020

Want low quality unprofessional service? Go to OpenRoad Richmond. Want high quality professional service come here to Regency Lexus Service. Good job David & Frank! You sure know how to provide top notch luxury service to your clients. OpenRoad Richmond feels like a fake Lexus service department after coming here.

Other Satisfied Customers

Ken Wong from Richmond

December 03 2020

Greeted as soon as I stepped in the reception. Informed promptly when my car was done. Everything was excellent that I had been treated as VIP. Love Regency Lexus service that make me continuously driving Lexus for more than 13 years. Thank you Raymond's excellent service.
Liz Wong from Richmond

December 02 2020

If you want a Lexus go find Amy Wu. She listens to your needs and isn’t pushy. Onsite insurance broker makes the whole experience smooth and seamless. Parking can be a bit tight
Leanne Tai from Northshore

December 02 2020

Thanks to Kennard Wong for his excellent service In helping me purchase my first car. He was amazing beginning to end and went above and beyond to meet all my expectations. He has great knowledge in Lexus vehicle and answered everything I wanted to know! Overall, I am very happy with the car and...
Sophia Politis from Richmond

December 02 2020

My experience at Recency Lexus was amazing from the start . I would recommend Shane he was an amazing product advisor that was supportive in helping me find my dream car . All the staff were knowledgeable and helpful . This dealership was the most efficient and Shane was dedicated and answered...

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