Ron Chan from Port Moody

December 03 2020

I was looking at a 2019 RX450HL and went to openroad Lexus port moody at first. Sat there for 2 and a half hours negotiating a price, "I cant go any lower, I am losing money, blah blah..." they promised me a car, I put down a deposit, after another week of waiting, they couldnt get me a car. " I can get one in Alberta but you have to pay shipping, we can order one but your monthly payments will go up..." more BS....

I reached out to Simon at Regency Lexus about the same car and he got back to me right away. He was very knowledgable, no BS. He offered me a better deal than openroad Lexus and treated me fairly within an hour. Angela was friendly and got financing details completed almost right away. I got my 2019 RX450HL the very next day. within 24 hrs I am out the door, happy, with my new car. Excellent staff, great showroom, will definitely return for my next vehicle. the time I saved and the service I got was worth it.

thanks Simon and Angela!!!

Other Satisfied Customers

December 03 2020

I love the service department at Regency Lexus! I feel important as soon as I walk through the doors. They are kind, professional and efficient. They took me out to the shop floor to show me underneath my car. What they looked at, how safe everything was. I was included in the whole service...

December 03 2020

Picked up my second Lexus from Regency last weekend after my first lease was over and the service and professionalism was EXCELLENT as usual! Derek was very helpful, and made negotiating very easy and stress free. Everyone in the finance department was very helpful as well. Be sure to visit the...

December 03 2020

Excellent service, easy to access from chatting to appointment until delivery of the Car. Friendly, outstanding communications, easy to get in touch, A positive attitude. Thank you so much Shane.

December 03 2020

The service provided by Mario Hernandez was excellent. He takes his time when explaining how to do this or that. Always pleasant.

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