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Courteous and Organized

April 06 2020

As always the customer service reps are very courteous and organized. My Lexus IS a 2006 model and with every visit they are very helpful and take the time to explain the issues if any and provide options for repairs.

Other Satisfied Customers

Sheri Eline from Richmond

December 03 2020

I love the service department at Regency Lexus! I feel important as soon as I walk through the doors. They are kind, professional and efficient. They took me out to the shop floor to show me underneath my car. What they looked at, how safe everything was. I was included in the whole service...
Nigel Thomas from Northshore

December 03 2020

Took my 2020es350 there yesterday to install dash I met with Danny Chen assistant service manager who was very polite well spoken listen carefully to what was looking for then suggested the product work best for my car he even made sure gave opportunity to choose where want to place my dash cam...
Jeff Tam from Richmond

December 03 2020

I went to all 3 Lexus dealership in the lower mainland and proceeded with Regency Lexus. I stumbled upon sales rep Chris Ting via their online chat service. Chris was respectful, offered excellent service and, of course, a great deal without the back and forth that other dealers make you go...
Al Jazey from Vancouver

December 02 2020

I have had my Lexus vehicles serviced at Regency Lexus in Vancouver B.C. for more than 20 years. I have never met a more accomodating group of service people at any other manufacturers service department that is as good as what Regency offers. Weather it is just a quick adjustment or a full...

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