Regency Lexus | Customer Reviews

December 03 2020

I was looking at a 2019 RX450HL and went to openroad Lexus port moody at first. Sat there for 2 and a half hours negotiating a price, "I cant go any lower, I am losing money, blah blah..." they promised me a car, I put down a deposit, after another week of waiting, they couldnt get me a car. " I... Read more

Ron Chan from Port Moody

Phil M from Port Moody

December 03 2020

Purchasing a vehicle from Regency Lexus has by far been my most pleasant car buying experience. I bought an NX 300H for my wife and our salesman, Kennard Wong, was both knowledgeable about the product and very prompt with communication. He helped me get a very fair trade in value for my truck and... Read more

Phil M

Adalyn L from Surrey

December 01 2020

Alvin provided us with top-tier service and we are more than satisfied! Helpful and kind staff that are there to help you with anything and everything! If you’re looking to buy a Lexus, please choose this car dealership because the service we received here really sets them apart! Tip during... Read more

Adalyn L

Terron Pratt from Burnaby

December 03 2020

This was one of the best maintenance experiences I've ever had with this vehicle. The service appointment was easy to arrange. I was seen shortly after arrival with very little waiting. David was fantastic and was a pleasure to work with. I would highly recommend Regency Lexus service center. Read more

Terron Pratt from Burnaby

Anne Lunney from Richmond

December 03 2020

The service provided by Mario Hernandez was excellent. He takes his time when explaining how to do this or that. Always pleasant. Read more

Anne Lunney from Richmond

Nigel Thomas from Northshore

December 03 2020

Took my 2020es350 there yesterday to install dash I met with Danny Chen assistant service manager who was very polite well spoken listen carefully to what was looking for then suggested the product work best for my car he even made sure gave opportunity to choose where want to place my dash cam... Read more

Nigel Thomas from Northshore

Whitney Bee from Northshore

December 03 2020

The service that my other half and I had received from Regency Lexus was refreshing and efficient. Simon Lian was straight forward with payment and numbers. I had previously already owned three Lexus vehicles in the past so I didn’t care much about the features of the vehicle or test driving.... Read more

Whitney Bee from Northshore

Japjit Pawar from Surrey

December 03 2020

Chris Ting is the best Sales Associate. He is very kind and treated us like family. He got me the best deal and made my day. Chris Ting put good effort and gave the best service. He welcomed us to the Lexus family and made our bond more stronger with the brand. Read more

Japjit Pawar from Surrey

Kenneth Lim from Richmond

December 03 2020

Picked up my second Lexus from Regency last weekend after my first lease was over and the service and professionalism was EXCELLENT as usual! Derek was very helpful, and made negotiating very easy and stress free. Everyone in the finance department was very helpful as well. Be sure to visit the... Read more

Kenneth Lim from Richmond

Bonny Northcott from Burnaby

December 03 2020

I have dealt with the Regency Lexus Showroom since I purchased my 2nd Lexus in 2016. It was time for an upgrade so I returned to see Mario Hernandez, the most wonderful Product Advisor. He assisted me in finding a newer Lexus to Lease. He was fair and truly cared that I was happy with my new... Read more

Bonny Northcott from Burnaby

Aldrin Avila from Port Moody

December 03 2020

Kennard gave such a good experience with fantastic service and was very professional! Everything was so smooth from the start to the very end. I highly recommend Kennard as he will take great care and make the process flawless!! Read more

Aldrin Avila from Port Moody

Jeff Tam from Richmond

December 03 2020

I went to all 3 Lexus dealership in the lower mainland and proceeded with Regency Lexus. I stumbled upon sales rep Chris Ting via their online chat service. Chris was respectful, offered excellent service and, of course, a great deal without the back and forth that other dealers make you go... Read more

Jeff Tam from Richmond

Great Service Means Happy Customers