Ron Chan from Port Moody

December 03 2020

I was looking at a 2019 RX450HL and went to openroad Lexus port moody at first. Sat there for 2 and a half hours negotiating a price, "I cant go any lower, I am losing money, blah blah..." they promised me a car, I put down a deposit, after another week of waiting, they couldnt get me a car. " I can get one in Alberta but you have to pay shipping, we can order one but your monthly payments will go up..." more BS....

I reached out to Simon at Regency Lexus about the same car and he got back to me right away. He was very knowledgable, no BS. He offered me a better deal than openroad Lexus and treated me fairly within an hour. Angela was friendly and got financing details completed almost right away. I got my 2019 RX450HL the very next day. within 24 hrs I am out the door, happy, with my new car. Excellent staff, great showroom, will definitely return for my next vehicle. the time I saved and the service I got was worth it.

thanks Simon and Angela!!!

Other Satisfied Customers

December 03 2020

Greeted as soon as I stepped in the reception. Informed promptly when my car was done. Everything was excellent that I had been treated as VIP. Love Regency Lexus service that make me continuously driving Lexus for more than 13 years. Thank you Raymond's excellent service.

December 03 2020

The service that my other half and I had received from Regency Lexus was refreshing and efficient. Simon Lian was straight forward with payment and numbers. I had previously already owned three Lexus vehicles in the past so I didn’t care much about the features of the vehicle or test driving....

December 03 2020

Purchasing a vehicle from Regency Lexus has by far been my most pleasant car buying experience. I bought an NX 300H for my wife and our salesman, Kennard Wong, was both knowledgeable about the product and very prompt with communication. He helped me get a very fair trade in value for my truck and...

December 02 2020

You haven't lived until you have experienced owning a Lexus. My sentiments after owning a 2014 LEXUS IS250. The service at Regency matches this view. Every time I go there I feel I am good hands and more importantly they are advising me on the best and most economical solutions to keep my Lexus...

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