Ron Chan from Port Moody

December 03 2020

I was looking at a 2019 RX450HL and went to openroad Lexus port moody at first. Sat there for 2 and a half hours negotiating a price, "I cant go any lower, I am losing money, blah blah..." they promised me a car, I put down a deposit, after another week of waiting, they couldnt get me a car. " I can get one in Alberta but you have to pay shipping, we can order one but your monthly payments will go up..." more BS....

I reached out to Simon at Regency Lexus about the same car and he got back to me right away. He was very knowledgable, no BS. He offered me a better deal than openroad Lexus and treated me fairly within an hour. Angela was friendly and got financing details completed almost right away. I got my 2019 RX450HL the very next day. within 24 hrs I am out the door, happy, with my new car. Excellent staff, great showroom, will definitely return for my next vehicle. the time I saved and the service I got was worth it.

thanks Simon and Angela!!!

Other Satisfied Customers

December 03 2020

Greeted as soon as I stepped in the reception. Informed promptly when my car was done. Everything was excellent that I had been treated as VIP. Love Regency Lexus service that make me continuously driving Lexus for more than 13 years. Thank you Raymond's excellent service.

December 03 2020

I have dealt with the Regency Lexus Showroom since I purchased my 2nd Lexus in 2016. It was time for an upgrade so I returned to see Mario Hernandez, the most wonderful Product Advisor. He assisted me in finding a newer Lexus to Lease. He was fair and truly cared that I was happy with my new...

December 02 2020

Thanks to Kennard Wong for his excellent service In helping me purchase my first car. He was amazing beginning to end and went above and beyond to meet all my expectations. He has great knowledge in Lexus vehicle and answered everything I wanted to know! Overall, I am very happy with the car and...

December 02 2020

I don't know why some people rate this location low starts. I bought my 2021 IS 300 from George he is one of the best sales person I ever meet in my Life, he did not ask me to buy what they have in stock. He ask me what I actually want what colour what specifications. He was honest and very...

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