Regency Lexus | Customer Reviews

December 02 2020

Excellent dealership giving me the best deal in town! Shane has great customer service and very helpful Read more

Jorge Bamba from Surrey

December 02 2020

Thanks to Kennard Wong for his excellent service In helping me purchase my first car. He was amazing beginning to end and went above and beyond to meet all my expectations. He has great knowledge in Lexus vehicle and answered everything I wanted to know! Overall, I am very happy with the car and... Read more

Leanne Tai from Northshore

Sophia Politis from Richmond

December 02 2020

My experience at Recency Lexus was amazing from the start . I would recommend Shane he was an amazing product advisor that was supportive in helping me find my dream car . All the staff were knowledgeable and helpful . This dealership was the most efficient and Shane was dedicated and answered... Read more

Sophia Politis from Richmond

Vivien Zheng from Surrey

December 02 2020

I bought a Cadillac from this dealer. Sales Rep Mario and the sales manager Ken are amazing person to work with. They do their best for everything before the sale, during the sales and most importantly after the sale. It is a blessing for every consumer because we are able to work with people... Read more

Vivien Zheng from Surrey

Abdul's IS from Richmond

December 02 2020

I don't know why some people rate this location low starts. I bought my 2021 IS 300 from George he is one of the best sales person I ever meet in my Life, he did not ask me to buy what they have in stock. He ask me what I actually want what colour what specifications. He was honest and very... Read more

Abdul Malik

Moaad H from Surrey

December 01 2020

The best service Lexus I ever been. Look for George he's the man to talk to. Read more

Moaad H from Surrey

M D from Richmond

December 01 2020

Want low quality unprofessional service? Go to OpenRoad Richmond. Want high quality professional service come here to Regency Lexus Service. Good job David & Frank! You sure know how to provide top notch luxury service to your clients. OpenRoad Richmond feels like a fake Lexus service department... Read more

M D from Richmond

Jon Lew' UXH from Northshore

November 17 2020

I have just purchased an RX350 from Regency Lexus. My salesperson was Howard Huang. I found him to be very personable and professional. He provided me with clear and concise information to all my questions. Indeed, all of the staff I spoke with were polite and professional. I highly recommend... Read more

Jon Lew from Northshore

John's UXH from Richmond

October 27 2020

John from Richmond

Accomodating

April 06 2020

Very courteous service and accommodating. My first Lexus after Toyota’s for over 40 years and was a big step up in service. Read more

David

Courteous and Organized

April 06 2020

As always the customer service reps are very courteous and organized. My Lexus IS a 2006 model and with every visit they are very helpful and take the time to explain the issues if any and provide options for repairs. Read more

Yvonne

Highly Recommended

April 06 2020

I had a great experience at this Lexus dealership. The staff was wonderful and professional. Jesse is a product adviser who has made me feel comfortable and happy with my first hybrid car purchase. Linh is a very friendly financial services manager who made my purchase as smooth as possible. I... Read more

Ryan

Great Service Means Happy Customers