M D from Richmond

December 01 2020

Want low quality unprofessional service? Go to OpenRoad Richmond. Want high quality professional service come here to Regency Lexus Service. Good job David & Frank! You sure know how to provide top notch luxury service to your clients. OpenRoad Richmond feels like a fake Lexus service department after coming here.

Other Satisfied Customers

December 03 2020

Picked up my second Lexus from Regency last weekend after my first lease was over and the service and professionalism was EXCELLENT as usual! Derek was very helpful, and made negotiating very easy and stress free. Everyone in the finance department was very helpful as well. Be sure to visit the...

December 03 2020

I have dealt with the Regency Lexus Showroom since I purchased my 2nd Lexus in 2016. It was time for an upgrade so I returned to see Mario Hernandez, the most wonderful Product Advisor. He assisted me in finding a newer Lexus to Lease. He was fair and truly cared that I was happy with my new...

December 03 2020

Purchasing a vehicle from Regency Lexus has by far been my most pleasant car buying experience. I bought an NX 300H for my wife and our salesman, Kennard Wong, was both knowledgeable about the product and very prompt with communication. He helped me get a very fair trade in value for my truck and...

November 17 2020

I have just purchased an RX350 from Regency Lexus. My salesperson was Howard Huang. I found him to be very personable and professional. He provided me with clear and concise information to all my questions. Indeed, all of the staff I spoke with were polite and professional. I highly recommend...

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