Abdul's IS from Richmond

December 02 2020

I don't know why some people rate this location low starts. I bought my 2021 IS 300 from George he is one of the best sales person I ever meet in my Life, he did not ask me to buy what they have in stock. He ask me what I actually want what colour what specifications. He was honest and very helpful all the time. Yesterday, I went to pick up my car from sales to Store Manager they all welcome me and take photos with us as memory, they treat me with respect and ensure I am happy with my purchase.
Thank you Lexus Regency Team, I will suggests my friends and Family this location. Thank you for great customer Service.


Other Satisfied Customers

December 03 2020

Took my 2020es350 there yesterday to install dash I met with Danny Chen assistant service manager who was very polite well spoken listen carefully to what was looking for then suggested the product work best for my car he even made sure gave opportunity to choose where want to place my dash cam...

December 03 2020

The service provided by Mario Hernandez was excellent. He takes his time when explaining how to do this or that. Always pleasant.

December 03 2020

Purchasing a vehicle from Regency Lexus has by far been my most pleasant car buying experience. I bought an NX 300H for my wife and our salesman, Kennard Wong, was both knowledgeable about the product and very prompt with communication. He helped me get a very fair trade in value for my truck and...

December 02 2020

I bought a Cadillac from this dealer. Sales Rep Mario and the sales manager Ken are amazing person to work with. They do their best for everything before the sale, during the sales and most importantly after the sale. It is a blessing for every consumer because we are able to work with people...

Share Your Experience

Please complete the form

Please do not use special characters

Add a picture

No file selected

Level of satisfaction