Abdul's IS from Richmond

December 02 2020

I don't know why some people rate this location low starts. I bought my 2021 IS 300 from George he is one of the best sales person I ever meet in my Life, he did not ask me to buy what they have in stock. He ask me what I actually want what colour what specifications. He was honest and very helpful all the time. Yesterday, I went to pick up my car from sales to Store Manager they all welcome me and take photos with us as memory, they treat me with respect and ensure I am happy with my purchase.
Thank you Lexus Regency Team, I will suggests my friends and Family this location. Thank you for great customer Service.


Other Satisfied Customers

December 03 2020

Took my 2020es350 there yesterday to install dash I met with Danny Chen assistant service manager who was very polite well spoken listen carefully to what was looking for then suggested the product work best for my car he even made sure gave opportunity to choose where want to place my dash cam...

December 03 2020

Picked up my second Lexus from Regency last weekend after my first lease was over and the service and professionalism was EXCELLENT as usual! Derek was very helpful, and made negotiating very easy and stress free. Everyone in the finance department was very helpful as well. Be sure to visit the...

December 03 2020

Chris Ting is the best Sales Associate. He is very kind and treated us like family. He got me the best deal and made my day. Chris Ting put good effort and gave the best service. He welcomed us to the Lexus family and made our bond more stronger with the brand.

April 06 2020

As always the customer service reps are very courteous and organized. My Lexus IS a 2006 model and with every visit they are very helpful and take the time to explain the issues if any and provide options for repairs.

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