Austin Chen from Richmond

December 04 2018

Great dealership with great service! I don't normally write reviews but I was so impressed that I had to share my experience.

First off, big thanks to Derek for getting me in such an amazing car. He is extremely friendly and professional and I highly recommend looking for him if you are shopping for a Lexus.
And also, shout outs to Linh for getting through the paperwork quickly but thoroughly with me. I was in such a rush to drive my new car!

Couldn't be any happier with Regency Lexus and Derek for the entire buying experience.
Go check them out! You won't regret it!

Other Satisfied Customers

December 03 2020

I love the service department at Regency Lexus! I feel important as soon as I walk through the doors. They are kind, professional and efficient. They took me out to the shop floor to show me underneath my car. What they looked at, how safe everything was. I was included in the whole service...

December 03 2020

I was looking at a 2019 RX450HL and went to openroad Lexus port moody at first. Sat there for 2 and a half hours negotiating a price, "I cant go any lower, I am losing money, blah blah..." they promised me a car, I put down a deposit, after another week of waiting, they couldnt get me a car. " I...

December 03 2020

The service provided by Mario Hernandez was excellent. He takes his time when explaining how to do this or that. Always pleasant.

April 06 2020

I had a great experience at this Lexus dealership. The staff was wonderful and professional. Jesse is a product adviser who has made me feel comfortable and happy with my first hybrid car purchase. Linh is a very friendly financial services manager who made my purchase as smooth as possible. I...

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