Home > Customer Reviews > Austin Chen from Richmond

Austin Chen from Richmond

December 04 2018

Great dealership with great service! I don't normally write reviews but I was so impressed that I had to share my experience.

First off, big thanks to Derek for getting me in such an amazing car. He is extremely friendly and professional and I highly recommend looking for him if you are shopping for a Lexus.
And also, shout outs to Linh for getting through the paperwork quickly but thoroughly with me. I was in such a rush to drive my new car!

Couldn't be any happier with Regency Lexus and Derek for the entire buying experience.
Go check them out! You won't regret it!

Other Satisfied Customers

Sheri Eline from Richmond

December 03 2020

I love the service department at Regency Lexus! I feel important as soon as I walk through the doors. They are kind, professional and efficient. They took me out to the shop floor to show me underneath my car. What they looked at, how safe everything was. I was included in the whole service...
Jeff Tam from Richmond

December 03 2020

I went to all 3 Lexus dealership in the lower mainland and proceeded with Regency Lexus. I stumbled upon sales rep Chris Ting via their online chat service. Chris was respectful, offered excellent service and, of course, a great deal without the back and forth that other dealers make you go...
Liz Wong from Richmond

December 02 2020

If you want a Lexus go find Amy Wu. She listens to your needs and isn’t pushy. Onsite insurance broker makes the whole experience smooth and seamless. Parking can be a bit tight
Accomodating

April 06 2020

Very courteous service and accommodating. My first Lexus after Toyota’s for over 40 years and was a big step up in service.

Share Your Experience

Please complete the form

Please do not use special characters

Add a picture

No file selected

Level of satisfaction

Don't worry! We'll never share or sell your personal information.  Privacy Policy