I went to all 3 Lexus dealership in the lower mainland and proceeded with Regency Lexus. I stumbled upon sales rep Chris Ting via their online chat service. Chris was respectful, offered excellent service and, of course, a great deal without the back and forth that other dealers make you go...
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Just purchased a 2013 Lexus RX 350 and extremely happy with the process. Salesman Shane was helpful, informative and was a pleasure to work with. Personal and professional experience with no high pressure tactics or the old school runaround. Efficient and honest service, will see Shane again...
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As always the customer service reps are very courteous and organized. My Lexus IS a 2006 model and with every visit they are very helpful and take the time to explain the issues if any and provide options for repairs.
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