Regency Lexus | Mark Hepburn from Burnaby says Mark Hepburn from Burnaby

Item: Regency Lexus
Rating: 5

Mark Hepburn from Burnaby

December 03 2020

Took my car in to get an airbag replacement due to a recall. Was given a brand new NX SUV as a loaner for the day. Service was what one would expect with Lexus: superb. They finished ahead of schedule and even washed and cleaned my car.

Mark Hepburn from Burnaby

Other Satisfied Customers

Whitney Bee from Northshore

December 03 2020

The service that my other half and I had received from Regency Lexus was refreshing and efficient. Simon Lian was straight forward with payment and numbers. I had previously already owned three Lexus vehicles in the past so I didn’t care much about the features of the vehicle or test driving.... Read more

Whitney Bee from Northshore

M D from Richmond

December 01 2020

Want low quality unprofessional service? Go to OpenRoad Richmond. Want high quality professional service come here to Regency Lexus Service. Good job David & Frank! You sure know how to provide top notch luxury service to your clients. OpenRoad Richmond feels like a fake Lexus service department... Read more

M D from Richmond

Courteous and Organized

April 06 2020

As always the customer service reps are very courteous and organized. My Lexus IS a 2006 model and with every visit they are very helpful and take the time to explain the issues if any and provide options for repairs. Read more

Yvonne

Austin Chen from Richmond

December 04 2018

Great dealership with great service! I don't normally write reviews but I was so impressed that I had to share my experience. First off, big thanks to Derek for getting me in such an amazing car. He is extremely friendly and professional and I highly recommend looking for him if you are shopping... Read more

Austin Chen