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Ken Wong from Richmond

December 03 2020

Greeted as soon as I stepped in the reception. Informed promptly when my car was done. Everything was excellent that I had been treated as VIP. Love Regency Lexus service that make me continuously driving Lexus for more than 13 years. Thank you Raymond's excellent service.

Other Satisfied Customers

Sheri Eline from Richmond

December 03 2020

I love the service department at Regency Lexus! I feel important as soon as I walk through the doors. They are kind, professional and efficient. They took me out to the shop floor to show me underneath my car. What they looked at, how safe everything was. I was included in the whole service...
Mark Hepburn from Burnaby

December 03 2020

Took my car in to get an airbag replacement due to a recall. Was given a brand new NX SUV as a loaner for the day. Service was what one would expect with Lexus: superb. They finished ahead of schedule and even washed and cleaned my car.
Leanne Tai from Northshore

December 02 2020

Thanks to Kennard Wong for his excellent service In helping me purchase my first car. He was amazing beginning to end and went above and beyond to meet all my expectations. He has great knowledge in Lexus vehicle and answered everything I wanted to know! Overall, I am very happy with the car and...
Courteous and Organized

April 06 2020

As always the customer service reps are very courteous and organized. My Lexus IS a 2006 model and with every visit they are very helpful and take the time to explain the issues if any and provide options for repairs.

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