Jeff Tam from Richmond

December 03 2020

I went to all 3 Lexus dealership in the lower mainland and proceeded with Regency Lexus. I stumbled upon sales rep Chris Ting via their online chat service. Chris was respectful, offered excellent service and, of course, a great deal without the back and forth that other dealers make you go through. Best of all, all the costs are transparent and there were no hidden fees (ie doc fees, accessories, etc...) that other dealers try to hide in their quotes and telling you that it's mandatory. Since then, I have recommended Chris to two of my family members and both of them purchased a vehicle from Chris.

Other Satisfied Customers

December 03 2020

Greeted as soon as I stepped in the reception. Informed promptly when my car was done. Everything was excellent that I had been treated as VIP. Love Regency Lexus service that make me continuously driving Lexus for more than 13 years. Thank you Raymond's excellent service.

December 03 2020

Excellent service, easy to access from chatting to appointment until delivery of the Car. Friendly, outstanding communications, easy to get in touch, A positive attitude. Thank you so much Shane.

December 02 2020

You haven't lived until you have experienced owning a Lexus. My sentiments after owning a 2014 LEXUS IS250. The service at Regency matches this view. Every time I go there I feel I am good hands and more importantly they are advising me on the best and most economical solutions to keep my Lexus...

December 01 2020

Want low quality unprofessional service? Go to OpenRoad Richmond. Want high quality professional service come here to Regency Lexus Service. Good job David & Frank! You sure know how to provide top notch luxury service to your clients. OpenRoad Richmond feels like a fake Lexus service department...

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