Item: Regency Lexus
Rating: 5

Bev Louis from Northshore

December 03 2020

The staff at Regency Lexus Parts & Service ((including manager, Daniel J, Dan C and David) are the best, bar none. I have been taking my car there for a few years now and if I have ever had any issues with the servicing of my Lexus, the staff do their best to address the problems. At my last visit, I was extremely happy when I picked up my car to find that, in addition to having my car cleaned inside and out, David had also patiently hand polished a deep scratch on the passenger-side fender, making it barely visible. I definitely appreciated this unexpected courtesy!

Bev Louis from Northshore

Other Satisfied Customers

Ron Chan from Port Moody

December 03 2020

I was looking at a 2019 RX450HL and went to openroad Lexus port moody at first. Sat there for 2 and a half hours negotiating a price, "I cant go any lower, I am losing money, blah blah..." they promised me a car, I put down a deposit, after another week of waiting, they couldnt get me a car. " I... Read more

Ron Chan from Port Moody

Kenneth Lim from Richmond

December 03 2020

Picked up my second Lexus from Regency last weekend after my first lease was over and the service and professionalism was EXCELLENT as usual! Derek was very helpful, and made negotiating very easy and stress free. Everyone in the finance department was very helpful as well. Be sure to visit the... Read more

Kenneth Lim from Richmond

Jon Lew' UXH from Northshore

November 17 2020

I have just purchased an RX350 from Regency Lexus. My salesperson was Howard Huang. I found him to be very personable and professional. He provided me with clear and concise information to all my questions. Indeed, all of the staff I spoke with were polite and professional. I highly recommend... Read more

Jon Lew from Northshore

Courteous and Organized

April 06 2020

As always the customer service reps are very courteous and organized. My Lexus IS a 2006 model and with every visit they are very helpful and take the time to explain the issues if any and provide options for repairs. Read more

Yvonne