Bev Louis from Northshore

December 03 2020

The staff at Regency Lexus Parts & Service ((including manager, Daniel J, Dan C and David) are the best, bar none. I have been taking my car there for a few years now and if I have ever had any issues with the servicing of my Lexus, the staff do their best to address the problems. At my last visit, I was extremely happy when I picked up my car to find that, in addition to having my car cleaned inside and out, David had also patiently hand polished a deep scratch on the passenger-side fender, making it barely visible. I definitely appreciated this unexpected courtesy!

Other Satisfied Customers

December 03 2020

I love the service department at Regency Lexus! I feel important as soon as I walk through the doors. They are kind, professional and efficient. They took me out to the shop floor to show me underneath my car. What they looked at, how safe everything was. I was included in the whole service...

December 03 2020

I highly recommend to come to Regency Lexus instead of other Lexus dealerships. They definitely step it up when it comes to customer service, and getting you a good deal. I went to Michael to secure an excellent deal on my new 2020 Lexus UX250h! Colin was the person who helped me set up my Lexus...

December 01 2020

Want low quality unprofessional service? Go to OpenRoad Richmond. Want high quality professional service come here to Regency Lexus Service. Good job David & Frank! You sure know how to provide top notch luxury service to your clients. OpenRoad Richmond feels like a fake Lexus service department...

December 04 2018

Great dealership with great service! I don't normally write reviews but I was so impressed that I had to share my experience. First off, big thanks to Derek for getting me in such an amazing car. He is extremely friendly and professional and I highly recommend looking for him if you are shopping...

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