Ron Chan from Port Moody

December 03 2020

I was looking at a 2019 RX450HL and went to openroad Lexus port moody at first. Sat there for 2 and a half hours negotiating a price, "I cant go any lower, I am losing money, blah blah..." they promised me a car, I put down a deposit, after another week of waiting, they couldnt get me a car. " I can get one in Alberta but you have to pay shipping, we can order one but your monthly payments will go up..." more BS....

I reached out to Simon at Regency Lexus about the same car and he got back to me right away. He was very knowledgable, no BS. He offered me a better deal than openroad Lexus and treated me fairly within an hour. Angela was friendly and got financing details completed almost right away. I got my 2019 RX450HL the very next day. within 24 hrs I am out the door, happy, with my new car. Excellent staff, great showroom, will definitely return for my next vehicle. the time I saved and the service I got was worth it.

thanks Simon and Angela!!!

Other Satisfied Customers

December 03 2020

Greeted as soon as I stepped in the reception. Informed promptly when my car was done. Everything was excellent that I had been treated as VIP. Love Regency Lexus service that make me continuously driving Lexus for more than 13 years. Thank you Raymond's excellent service.

December 03 2020

Took my car in to get an airbag replacement due to a recall. Was given a brand new NX SUV as a loaner for the day. Service was what one would expect with Lexus: superb. They finished ahead of schedule and even washed and cleaned my car.

December 03 2020

Picked up my second Lexus from Regency last weekend after my first lease was over and the service and professionalism was EXCELLENT as usual! Derek was very helpful, and made negotiating very easy and stress free. Everyone in the finance department was very helpful as well. Be sure to visit the...

December 03 2020

Chris Ting is the best Sales Associate. He is very kind and treated us like family. He got me the best deal and made my day. Chris Ting put good effort and gave the best service. He welcomed us to the Lexus family and made our bond more stronger with the brand.

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